Handcrafted gin bag - linen

You can request a return up to 14 days after receiving your order. All return & refund requests should be submitted in writing via email brigljevic@gmail.com.

To be eligible for a return, your item must be in the same condition that you received it, unused, unconsumed, and in its original packaging. You also need to have the receipt or proof of purchase.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return in writing will not be accepted. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund.

The fastest way to ensure you get what you want is a product exchange. Once you return the item you have and it is accepted, make a separate purchase for the new product of your choice.

Certain types of items cannot be returned, like perishable goods, custom products (such as special orders or personalized items), gift coupons, and discounted items.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

For more information, please read the full Terms of Purchase. 

For any questions or concerns, feel free to contact us at brigljevic@gmail.com.

All products can be delivered only within the territory of the Republic of Croatia. The listed product price does not include shipping costs. The shipping cost is calculated separately, in relation to the total weight of the order and the shipping destination. 

The shipping cost is also charged separately in one of the following ways, depending on your chosen payment option: 

Wire transfer - the default payment method, where the shipping cost is added to your total order amount. Your order will be shipped once you complete the payment.

Cash on Delivery - if you would like to pay with cash at the point of delivery, please complete the order on our website first. Once you receive our e-mail confirmation, you can request Cash on Delivery via contact in our e-mail (brigljevic@gmail.com). In that case, you will receive two separate invoices: one for your order, and the other one for the shipping cost (issued by the delivery provider). Please note that the shipping cost might be higher than the one shown on our site because of the additional cash-on-delivery fee. You can calculate the estimated shipping cost at this link: https://www.posta.hr/mail-sending-rate-calculation/6617.